Mentors and role models play a crucial role in shaping characters' growth and development by providing guidance, support, and inspiration. Mentors offer advice based on their experiences and knowledge, helping characters navigate challenges and make informed decisions. Role models serve as examples of positive behavior and values, influencing characters to emulate their traits and strive for personal growth. Overall, mentors and role models act as sources of motivation and encouragement, contributing to the development of characters' skills, confidence, and character.